Last updated: October 9, 2026
In short
We only collect the information you choose to give us, such as your name, contact details and project details, and we use it to respond to your request. To provide a quote and complete your project, your information is shared with our partner LKN Construction Inc. We never sell your personal information.
Who We Are
This Privacy Policy explains how the owner and operator of concrete-hamilton.ca (“Concrete Hamilton”, “we”, “us” or “our”) collects, uses, shares and protects personal information through the website concrete-hamilton.ca (the “Website”). It should be read together with our Terms & Conditions.
All concrete work promoted on the Website is performed by our partner, LKN Construction Inc. (“LKN”). LKN handles your personal information under its own privacy practices once it receives your request.
Information We Collect
Information you give us. When you fill out a form, call or email us, we collect the information you provide, such as your name, address, email address, phone number and a description of your project, along with any photos or other details you choose to share.
Information collected automatically. Like most websites, our hosting provider may automatically record basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the date and time of your visit. This information is used to keep the Website secure and working properly.
Cookies. The Website may use cookies and similar technologies that are needed for it to function. If we add analytics or advertising tools in the future, they may also use cookies to understand how visitors use the Website. You can block or delete cookies in your browser settings, although some parts of the Website may not work as intended.
How We Use Your Information
We use your personal information to respond to your enquiry, arrange a free consultation or estimate, pass your request to LKN so it can provide its services, communicate with you about your request, keep the Website secure, and meet our legal obligations.
We do not use your information for any other purpose without your consent, unless required or permitted by law.
How We Share Your Information
LKN Construction Inc. When you submit a request, your information is shared with LKN so it can contact you, prepare an estimate and complete your project. By submitting a request, you consent to this sharing.
Service providers. We use trusted providers for services such as website hosting, form handling and email. They may process your information on our behalf and only as needed to provide those services.
Legal reasons. We may disclose information if required by law, or to protect our rights, our users or the public.
We do not sell, rent or trade your personal information.
Consent
By using the Website or submitting your information, you consent to its collection, use and sharing as described in this policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions. If you withdraw consent, we may not be able to respond to your request or arrange an estimate.
Where Your Information Is Stored
Your information may be stored or processed by our service providers on servers located outside of Ontario or Canada, including in the United States. When that happens, your information may be subject to the laws of those jurisdictions.
How Long We Keep It
We keep personal information only for as long as needed to respond to your request and for the purposes described in this policy, or as required by law. When it is no longer needed, we delete it or make it anonymous.
How We Protect It
We use reasonable physical, administrative and technical safeguards, such as encrypted connections (HTTPS) and restricted access, to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You may ask to access the personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it. To make a request, email us using the contact details below. We may need to confirm your identity before responding.
If you have concerns about how we handle your information, please contact us first. You also have the right to contact the Office of the Privacy Commissioner of Canada.
Children’s Privacy
The Website is not intended for children under 16, and we do not knowingly collect personal information from children.
Third-Party Links
The Website may link to websites operated by others. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
Contact Us
For privacy questions or requests, email info@concrete-hamilton.ca or call 647-493-3869.